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Emergency Services in Casablanca

Police (National – works in Casablanca)

19

From mobile: 112 (European emergency number – works in Morocco even without credit or SIM, as long as any mobile network is available).

Call Police 19 Call 112

Ambulance & Fire Department

15

Medical emergencies and fire – 24/7. Dial 15 for immediate ambulance dispatch.

Call 15 (Ambulance/Fire)

SAMU Casablanca (Direct Line – please verify before use)

+212 5 22 98 98 98

Local SAMU dispatch for Casablanca. Important: This number has not been officially confirmed – we recommend dialing 15 first.

Try SAMU direct

Central Police Station – Casablanca

+212 5 22 98 98 65

67 Rue Ibnou Badis – for lost passports, reports, etc.

Call Central Station

SOS Médecins Casablanca (House Call Doctors)

+212 5 22 25 30 49

English-speaking doctors available for hotel/home visits 24/7 – this number is confirmed.

Call SOS Doctors

How to alert emergency services effectively:

• Identify yourself – name and phone number
• Exact location – hotel name, intersection, landmark
• Nature of emergency – accident, fire, medical
• Don’t hang up until told to do so
• Ask for English speaker – say “English please”

Hospitals & Clinics in Casablanca

Ibn Rochd University Hospital (Public)

+212 5 22 48 30 30

1 rue des Hôpitaux, Casablanca – major trauma center.

Call Ibn Rochd

Clinique Dar Salam (Private – English-friendly)

+212 5 22 85 14 14

Boulevard Abdelmoumen – preferred by expats.

Call Dar Salam

Clinique Le Littoral (Private)

+212 5 22 79 93 13

Avenue des FAR – near the Corniche.

Call Le Littoral

On-Duty Pharmacies (24/7 rotation)

List posted on every pharmacy door. Ask your hotel reception for the nearest one.

Embassies & Consulates

🇺🇸 U.S. Consulate General – Casablanca

+212 5 22 64 20 99

Emergency after-hours: +212 6 61 13 19 39

US Citizens Register with STEP.

Call Consulate STEP Registration

🇬🇧 British Consulate – Casablanca

+212 5 22 85 78 78

Villa les Cèdres, 2 Avenue du Mekki El Bitaouri.

Call British Consulate

🇨🇦 Canadian Embassy (Rabat – serves Casablanca)

+212 5 37 68 74 00

Emergency from abroad: +1 613 996 8885 (collect)

Call Canadian Embassy

🇦🇺 Australian Embassy (Rabat)

+212 5 37 63 78 00

Emergency from overseas: +61 2 6261 3305

Call Australian Embassy

Getting Around Casablanca

Casablanca Tramway

+212 5 22 99 83 83

Two lines, tickets ~6 MAD ($0.60). Ticket machines have English.

Tramway Website

Taxi Tips

Petit taxis (red) – always insist on meter or fix price before departure.

Ride-hailing apps

Careem (reliable), Heetch, InDriver – available in Casablanca.

Safety Tips for US/UK/Canadian/Australian Travelers

General advice

• Emergency number 112 works from any mobile – even without credit or SIM card, provided there is network coverage from any operator.
• 911 does NOT work in Morocco – use 112 or 19/15.
• Keep copies of your passport and visa separately.
• Travel insurance with medical evacuation is strongly recommended.
• Register with your embassy (links above).
• Avoid walking alone in poorly lit areas after midnight.
• Scam alert – unofficial guides and inflated taxi prices.